Posted by: karisyd | December 12, 2012

The S.O.C.I.A.L. framework: ESN use cases

Our latest study has just been released (with @arimue). From an analysis of five Enterprise Social Networking cases we have identified a comprehensive catalogue of ESN use cases and integrated them into a framework. We hope that this S.O.C.I.A.L. framework will not only provide a good overview of emergent ESN benefits, but also illustrate the variety of potential ESN uses in a catchy way!


For the full report, which includes a table with detailed use case descriptions, as well as case scenarios and data from the cases please download the full report as pdf here (pdf at bottom of the page):

Riemer, K; Richter, A. (2012): S.O.C.I.A.L. – Emergent Enterprise Social Networking Use Cases: A Multi Case Study Comparison, BIS Working Paper, The University of Sydney.


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